Cookies Policy

Effective Date: 01 September 2023

This Cookies Policy explains how Zula ("we," "us," or "our"), a tourism application that connects tourists to tour guides and tour operators, uses cookies and similar tracking technologies when you use our website or mobile application (collectively, "Zula"). By accessing or using Zula, you consent to the use of cookies and tracking technologies as described in this Cookies Policy. If you do not agree to our use of cookies, you should adjust your browser settings or refrain from using Zula.

1. What Are Cookies: Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website or use a mobile application. They are widely used to enhance user experience, provide website functionality, and collect information about users' interactions with websites and applications
2. How We Use Cookies:
We use cookies and similar tracking technologies to:

Provide and enhance functionality: Cookies help us provide essential features and functionalities of Zula, such as remembering your preferences and login details.

Analyze usage: We use cookies to understand how users interact with Zula, analyze website and application usage, and improve our services.

Personalize content: Cookies allow us to personalize your experience on Zula by displaying content tailored to your interests and preferences.

Provide targeted advertising: We may use cookies to show you relevant advertisements based on your browsing behavior and interests.

3. Types of Cookies We Use:

Essential Cookies: These cookies are necessary for the operation of Zula and enable you to access and use its features. Without these cookies, certain services or features may not be available to you.

Analytical/Performance Cookies: These cookies help us understand how users interact with Zula by collecting and reporting information anonymously. We use this data to improve our services and enhance the user experience.

Functionality Cookies: These cookies allow Zula to remember choices you make (such as language preferences) and provide enhanced features and personalization.

Targeting/Advertising Cookies: These cookies are used to deliver relevant advertisements to you based on your interests and browsing behavior. They also help measure the effectiveness of advertising campaigns.

4. Third-Party Cookies: We may allow third-party service providers, such as analytics and advertising partners, to use cookies on Zula. These third-party cookies are subject to the respective privacy policies of these providers.

5. Cookie Management: You can manage your cookie preferences and settings in your browser or device settings. Most browsers allow you to block or delete cookies, and you can also set your browser to alert you when cookies are being sent. Please note that blocking or deleting cookies may impact your ability to use certain features of Zula.

6. Changes to Cookies Policy: We may update this Cookies Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this policy periodically for any updates

7. Contact Us: If you have any questions or concerns about our use of cookies or this Cookies Policy, please contact us at enquiries@zulaapp.co.za .

By using Zula, you consent to the use of cookies and tracking technologies as described in this Cookies Policy